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Frequently added Questions

Have another question? Contact us.

  • What Farmday is all about ?
    Farmday Private Limited is an international group of companies focused on aggregating, processing, marketing, and trading fine exotic foods. Under our brand we trade exotic fruits, honey, tea & spices originating from South India, a fascinating part of the world with rich natural resources offering a wildly diverse number of good products that are loved around the globe. These products are offered to a wide variety of trading partners for commercial or industrial applications, selling fresh fruit directly in retail outlets or using honey & spices as raw materials in cosmetics or other industrial applications. We are committed to pioneer industry leading best practices to bring sustainable, high quality and authentic all-natural products to worldwide markets.
  • How is Farmday honey different from other honey in the market?
    We at Farmday engage directly with Beekeepers to procure fresh honey and deliver 100% Natural, Unadulterated honey to your table. Unadulterated because we use scientific quality testing of milk for adulteration at every stage. No added artificial colors, flavours or preservatives
  • Does Farmday honey contain added sugar ?
    Farmday Honey is 100% Natural. No added Sugar , Artificial colors, Flavours or preservatives. Honey Made by Bees, Not by a Lab, Or in a Kitchen. Our honey is Unpasteurized, Unprocessed, and Unheated. Every single harvest of Farmday Wildflower Honey is tested by NABL accredited labs and leading international labs to prove their purity and authenticity. Only the best honey makes it to the bottle and each bottle is traceable back to the source using the unique batch code mentioned on the label.
  • Why is there a color change in different batches of honey?
    The colour change in Honey is completely natural. It can vary based on flowers where the bees feed on and period of storage. We do not add any colourants to modulate this natural change in colour and bring to you honey directly from the forests.
  • Why does the honey crystallise?
    Crystallisation is honey’s natural process of preserving itself. Pure, raw and unheated honey has a natural tendency to crystallise over time due to change in temperature with no effect on honey’s taste, quality or nutritional values. Place your honey in hot water (do not microwave) to get back the original color and texture.
  • How to contact customer care ?
    We have a dedicated and friendly customer support team to take care of all your needs. Be it delivery related issues, billing, or sales, they will assist you. Drop us a mail and we will get back to you in 24 working hours. Send Mail
  • What is the best way to reach the Support team ?
    You can reach out to our support team through various channels: Email : Instagram Connect page Please check the Connect section for contact details. We reply within 24 working hours.
  • What are customer support hours?
    10 AM to 6 PM. During these hours you can reach us via phone, WhatsApp, Email. During off hours, you can still send WhatsApp and Email. The Support team will respond to you once they are back on. Please check the Connect section for contact details.
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